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現場から生まれた「社腸」という組織論で、会社の詰まりを言語化する

タグ: structural diagnosis

  • Case 10: The Suspension of Learning

    Case 10: The Suspension of Learning

    Concept Inversion

    Organizations believe experience produces learning.

    It does not.

    Accumulated events do not guarantee structural adaptation.



    Structural Decomposition

    Learning is often confused with documentation.

    Reports increase.

    Reviews are conducted.

    Findings are archived.

    However, structural parameters remain unchanged.

    In many systems, error is recorded but not integrated.

    Discussion replaces redesign.

    Memory replaces modification.

    The organization becomes informed, but not transformed.

    Learning requires structural adjustment.

    Information alone does not alter design.



    Pathology Progression

    Failure occurs.

    A report is written.

    A meeting is held.

    Responsibility is distributed.

    Documentation expands.

    Procedures remain intact.

    The same conditions persist.

    The cycle resumes.



    Cold Diagnosis

    An organization that records failure without redesign does not learn.

    It stabilizes around repetition.

    Experience accumulates.

    Structure does not.



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    This article is part of the Organizational Pathology case archive.
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    Organizational Pathology — Case Index